Download the FlexID HASP Installer for Polar Software Versions 21.01 or later.

1) Unzip the installation files into a suitable folder e.g. C:\Tmp

2) Open an elevated command prompt or PowerShell window

3) To install the driver, navigate to the installation folder and type:

.\haspdinst -install

4) Important! Copy the file haspsrm_win32.dll to both \Windows\System32 and \Windows\SysWow64

5) Now plug in the USB key

6) Check your Devices in Control Panel|Device Manager and ensure you see these entries under the USB List;
the USB light should be red.

If you are upgrading your hardware key driver and already have a valid license file then you have completed the installation; otherwise, please generate a host ID file (below.)

Upgrading USB key based Polar software
If you are upgrading Polar product software to v21 or later and you are using a USB dongle with version 3.25, hardware 6.1 then there is a potential for compatibility issues on non-UK locale OS’s (e.g. French/US/Japanese). This is more likely to occur if you are also running other USB dongle software such as Gemalto, Revenera, Sentinel etc. You will notice that, no matter what instructions are followed, the Windows Device Manager will fail to show the Sentinel HL Key under the USB controller. If this is the case please contact us to request a new USB key with version 4.34, hardware 7.2

Prior key – version 3.25, hardware 6.1

Current key – version 4.34, hardware 7.2

Generating the license file

1) Browse to the C:\Program Files (x86)\Polar\Licences folder and run lmtools.exe.
2) Select the System Settings tab

Click on Save HOSTID Info to a File then email this file to polarcare@polarinstruments.com.
The license file will be returned to you within a working day.

Troubleshooting the FlexID Hardware Key

Please refer to our troubleshooting page if you experience any issues with the hardware key’s
installation or contact tech@polarinstruments.com for further advice.